Terms & Conditions

Refund / Cancellation Policy

A valid credit card or debit card is required to guarantee and pay for your Kingdom Of Gaming reservation. Kingdom Of Gaming requires a 50% deposit to secure any date of your choice if it's available.

The 50% deposit is non-refundable in the event of any reservation/ party being canceled after payment. Kingdom Of Gaming will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

Privacy Policy

Kingdom Of Gaming is committed to protecting your privacy. We use the information we collect on the site to make bookings with Kingdom OF Gaming as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

Travel/ Fuel Surcharge

A Travel/Fuel surcharge is applied for locations in excess of 15 miles from our home zip code of 21742 See our Service Area for more information on travel surcharge.

Bad Weather

Kingdom Of Gaming trailer was designed for all types of weather conditions. The gaming truck is insulated and climate controlled for all weather conditions. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm, ice storm, or rain storm) please contact us immediately to begin the rescheduling process.

Supervised Children

Kingdom Of Gaming does require a parent or responsible adult to be present inside or just outside of the trailer at all times for children under 6.

Food / Drink

Kingdom Of Gaming does not allow any food or drinks inside the video game truck. Please have your guests consume them outside of the game truck before entering.

Alcohol / Drugs

You may serve alcohol at a Kingdom Of Gaming event or party; however, we may require an on-site security surcharge and/or security deposit when alcohol is being served. We may and reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the Kingdom Of Gaming equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

Refusal of Service

Kingdom Of Gaming reserves the right to refuse service to clients if we observe behavior which we deem to be a potential threat to our employees, guests or our equipment. Such behavior includes, but is not limited to, obvious intoxication, observed or suspected drug use, aggressive language or behavior, unsafe surroundings, etc. In this case, we may refuse to start a party or terminate an ongoing event.

Damage / Injury

Kingdom Of Gaming or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the truck in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Kingdom Of Gaming reserves the right to charge the client's credit card for damages to the trailer or equipment resulting from the careless or willful damage of the same by the client's guests. Kingdom Of Gaming or their employees assume no responsibility for any injuries sustained on the client's property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.

Pictures

While your party is in effect the Game Coach may take pictures of the party from inside the trailer. You will then be able to view these pictures on Kingdom Of Gaming Facebook Fan Page and copy them to your files. If you do not want our Game Coach taking these pictures or posting them on the Fan Page you can choose the "no photo" option during booking.

Invitations

We will e-mail your invitations to the email address you provided. Invitations will be e-mailed upon receipt of payment.

Tips

The Game Coach is there to make sure that your group is making the most out of our gaming truck. He or she will set up all games, inspire and entertain. Tipping for good service is a great idea, but not required.

Kingdom of Gaming Truck/Trailer

When Kingdom Of Gaming pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 50 feet of space to park. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.

Game Truck Rules

  • No one under the age of 6 is allowed inside without an adult
  • No running or horseplay
  • No food, gum or drinks
  • No poking of the TVs
  • The game coach will hand all controllers and headgear to the players. Please do not pick up or take anything without permission.
  • Sometimes the game coach will need to assist kids with headgear, If you are a parent or guardian and you do not allow us to help, wel will not be able to have the player experience VR gaming.
  • Each game is different and unique. Please pay attention to the game coach as he or she explains the controls of the game.
  • We know that zombie games are scary. Any player who throws off the headgear will be asked to leave. Any damage to the unit will be responsibility of the host.
  • No jumping or shoes on seats.
  • If you have any questions or need help please raise your hand

Video Game Ratings

Kingdom Of Gaming will not play any "M" rated or higher game in the video game truck without a request from the client prior to the party/event or adult approval at the time of the event. If you wish to have an "M" rated game or higher at your party/event please let the Game Coach know at the time of your booking or doing the confirmation call.

AGREEMENT: Booking any party with Kingdom Of Gaming constitutes your agreement with these policies.

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